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frequently asked questions
How long does it take?
Session Durations:
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Float sessions: 60 or 90 minutes (longer sessions available on request)
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Pressotherapy: 20 minutes
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Massage Chair: 20 or 40 minutes
We recommend setting aside the length of your float session plus at least 30 minutes to allow time before and after.
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Please arrive 10 to 15 minutes early so you can settle in.
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When you arrive, you’ll receive a short introduction explaining how it all works and what to expect.
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Before entering the tank, you’ll take a quick shower to wash off makeup, oils and any other products.
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You'll then be left in the privacy of your float room to begin your 60 or 90-minute session.
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Gentle music will play at the beginning to ease you in and again near the end to help bring you back.
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After your float, you’ll shower again to rinse off the salt, get dressed and take a moment to reorient yourself.
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You’re welcome to relax in the reception area afterwards - hot and cold drinks are available to order.
Once you're ready, you can continue your day feeling refreshed and reset.
What do I need to bring with me?
What to Bring
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You’re welcome to bring your own towel, or you can rent one for £4.
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We provide standard foam earplugs, but you can upgrade to reusable silicone earplugs for £2.
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Shampoo and shower gel are included in every float room.
If you use any makeup or skincare products, you’ll need to wash them off before floating - so don’t forget to bring anything you’d like to reapply afterwards.
You’re also free to bring a swimsuit if you’d prefer to wear one during your session.
Most importantly, bring an open mind and a willingness to let go. This is your time to rest, reset and return to yourself.
Can I float if I'm prone to claustrophobia?
The float tank is surprisingly spacious, measuring 6’2” tall, 9’9” long and 4’9” wide. You’re always in control of the experience and you can enter or exit the tank at any time.
The door is never locked - it opens easily with a gentle push. If at any point you’d like help or reassurance, you’re welcome to leave the room or call for a staff member.
Floating can even help you gently overcome mild claustrophobia, offering a calm, controlled way to build trust with enclosed spaces. That said, if you experience severe claustrophobia, floatation therapy may not be the right fit for you.
A few key points to remember:
• You can stop and exit the tank at any time
• A staff member is always nearby if needed
• The tank door stays fully under your control
• You can float with the door open if you prefer
• You’ll have complete privacy - no one will enter unless invited
• The entire experience is designed around your comfort and safety
How is the water kept clean?
The saltwater in our float tanks is meticulously filtered between every session using high-capacity pumps (6,500 litres per hour) and an ultra-fine 1-micron filter—that’s 1/100th the diameter of a human hair.
To ensure hygiene, the water is also sanitised with a small amount of hydrogen peroxide (Hâ‚‚Oâ‚‚) and a UV light system built into the tank, which effectively eliminates any potential bacteria.
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To help keep the water as pure as possible:
• Please remove all makeup, oils and beauty products before your float
• The pre-float shower is essential for washing away dead skin and natural oils
• Avoid floating with freshly dyed hair—the salt can strip colour, and cleanup is difficult and costly
These steps help us maintain a clean, safe and relaxing environment for everyone.
How many float tanks do you have?
We have two float tanks in two seperate float rooms.
Is there an age restriction?
To be able to use the floatation tank, you must be at least 18 years old. You may be asked for identification on arrival.
Why do I need to shower before and after?
It’s not personal - it’s just about keeping the water clean and the experience great for everyone.
Before your float, we ask that you take a quick shower - even if you've already showered earlier that day. This helps rinse off any natural oils, dead skin, hair products, perfumes or makeup that could otherwise leave residue in the tank. It’s a simple step that makes a big difference in maintaining the quality of the saltwater.
After your float, another shower will help refresh your skin and wash away any remaining salt, leaving you feeling clean and comfortable for the rest of your day.
Thanks for helping us keep the tanks (and you) feeling fresh and revitalised.
Is there anyone who shouldn't float?
While most people can benefit from floatation therapy, there are a few important considerations.
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To use the float tank, you must:
• Read, understand and agree to our terms and conditions
• Be able to safely get in and out of the tank unaided (similar to stepping into a bath)
• Not be under the influence of alcohol, drugs or illegal substances
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You should avoid floating if you:
• Suffer from incontinence, epilepsy, psychosis or severe nausea
• Have been medically advised not to float
• Have open wounds, are bleeding, or have a recent or severe injury
• Have an acute skin condition that could be aggravated by saltwater
• Have a history of frequent ear infections
• Wear a pacemaker or have a serious heart condition
If you’re unsure whether floatation is suitable for you, we recommend checking with your healthcare provider first.
Are earplugs essential during my float session?
Wearing earplugs during your float will help prevent salt from getting into your ears and block out any external sounds. While it's not mandatory to use them, it is recommended. Floating without earplugs is safe, but you might experience minor discomfort from the salt afterward. If you decide not to use earplugs, we suggest giving your ears a thorough rinse in the shower afterward. Reusable silicone earplugs are available for £2.
Is there a danger of drowning?
Even if you fall deeply asleep, which is quite common, you will continue to float effortlessly on the water's surface. The high salt density ensures exceptional buoyancy, making it very difficult to accidentally turn over. With the water being just 10 inches deep, you’ll find the sensation of floating unique and hard to describe until you experience it firsthand. The entire process is designed to be completely effortless.
Should I eat or drink before I float?
It's best to avoid eating a large meal right before your float, as a gurgling stomach might be distracting. Similarly, being too hungry can also be uncomfortable. Try to eat at least an hour or two before your session. For drinks, avoid caffeine, alcohol, and energy drinks. Ideally, stick to water, as floating can lead to slight dehydration.
Are there any negative side effects?
Typically, floating is very safe, but occasionally, first-time users may experience mild nausea or dizziness after their session. This is often due to the release of built-up stress from the body. Overall, floating remains one of the safest and most relaxing activities you can experience.
Will there be music playing?
The choice is yours. Typically, relaxing music plays in the tank for the first 5-10 minutes to help you ease into the experience. This music will gradually fade out, allowing you to enjoy complete peace and quiet. While it might take a little time to adjust to the silence, many people come to appreciate it deeply. If you prefer, we can play soothing ambient music throughout your float.
Can I float if I'm menstruating?
Yes, but please use appropriate sanitary products, such as tampons or a menstrual cup.
Can’t find the answer to your question?
Give us a call on 07411484996
FAQs: FAQ
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